Account & data deletion
App: Fotocal (com.fotokal.app) · Developer: Fotocal
This page explains how to delete your Fotocal account and all associated data. There are two ways: directly in the app, or by email request.
Option 1 — Delete your account in the app (recommended)
- Open the Fotocal app on your Android device.
- Go to the Profile tab.
- Open Settings.
- Tap Delete account.
- Confirm the deletion. Your account and data will be permanently deleted.
This process is immediate and requires no contact with support.
Option 2 — Request deletion by email
If you no longer have access to the app or prefer to do it in writing, send an email to fotocal.app@gmail.com including:
- Subject: "Fotocal account deletion request".
- The email address you registered with in Fotocal.
We will process your request and confirm the deletion within a maximum of 30 days. We may ask for basic verification to make sure the request comes from the account owner.
What data is deleted?
When you delete your account, the following is permanently removed:
- Your account and profile data (email, name, age, height, weight, goals).
- Your entire meal diary and analyzed food photos.
- Weight history, water logs and mood notes.
- Coach Kal conversations.
- Streaks, weekly recaps and preferences.
What data may be kept, and for how long?
- Data is removed from our production systems within a maximum of 30 days; backups are purged in subsequent cycles.
- We may retain minimal records where required by law (e.g., billing records associated with Google Play).
- Aggregated, anonymized data (which does not identify you) may be kept for statistics.
Deleting data without deleting your account
If you want to erase only part of your data (for example, your meal history or mood notes) without closing your account, you can delete items individually in the app, or email us at fotocal.app@gmail.com specifying which data you want removed.
Subscriptions
Important: deleting your account does not automatically cancel your Fotocal Pro subscription. Cancel it in Google Play → Profile → Payments & subscriptions → Subscriptions before or after deleting your account to avoid future charges.
Learn more about how we handle your data in our Privacy Policy.